Open an account

What happens after you sign up

Once you submit your registration, we send a verification code to your email. Enter that code to confirm your email address. Your account is then active and ready for the next step: identity verification.

Identity verification on djarumtoto

We require a government-issued photo ID (national ID, passport, or driving licence) and proof of address (utility bill, lease, or official letter). Upload photos of these documents through your account settings. Our verification team reviews your documents and checks them against official databases. This typically takes a few hours. Once approved, you're cleared to make your first deposit.

Your first deposit

After verification, you can deposit via e-wallet or bank transfer. Select DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet and you'll be directed to that app to authorize the payment. For bank transfer, we provide a unique virtual-account number tied to your djarumtoto account. Transfer your desired amount and we'll detect it within minutes. Your balance updates automatically.

Choosing your first game

Once your deposit lands in your account, you can browse djarumtoto's game categories: live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, Piala Indonesia, badminton), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), or esports (Mobile Legends, Free Fire, PUBG Mobile). Select a game or market, place a wager, and the bet settles automatically according to the game's rules.

Account security and support

Your djarumtoto account is protected by encryption and secure password storage. If you forget your password, use the password-reset link on the login page. If you suspect unauthorized access, contact our support team immediately. We maintain support in English and Indonesian during operating hours via in-app chat, email, or our FAQOur team can help with account recovery, payment issues, dispute resolution, and platform questions.

Account requirements on djarumtoto

Your djarumtoto account must meet several conditions to remain active and in good standing. You must be of legal age in your jurisdiction. You must use your real legal name and valid contact information. You must not have more than one account—multiple accounts by the same person will be closed and balances forfeited. You must not use your account for fraud, money laundering, or any illegal activity.

Payment requirements

All deposits and withdrawals must be made through your registered payment method. We don't accept third-party transfers—the person making the payment must be the account holder. Your first withdrawal may require additional verification to comply with anti-money-laundering regulations. Once cleared, you can withdraw to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet.

Jurisdiction and eligibility

djarumtoto's services are available only where local law permits. If you're in Jakarta, Surabaya, Bandung, Medan, Semarang, or other regions where our service is legal, you can open an account. If you're in a jurisdiction where online gaming or sportsbook betting is prohibited, we cannot serve you. We enforce this through geolocation checks at registration and during ongoing account monitoring. If we detect access from a restricted region, your account will be blocked.

Account closure

You can close your account anytime through Account Settings. Upon closure, any remaining balance is returned to your registered payment method or held pending your instructions. We retain transaction records for legal compliance but delete personal identifiers within thirty days (unless a legal hold applies). If your account is closed due to terms violation, we may retain data longer for investigation and regulatory purposes.